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It’s hard to imagine the world before everyone had a smartphone in their pocket, yet the mobile era is actually just 30 years old (give or take). In particular, mobile technology continues to transform logistics operations by enhancing flexibility, accuracy, and visibility.
Mobile logistics involves using mobile technology and applications to manage, monitor, and optimize logistics through real-time communication, tracking, and data exchange. Elements include mobile task management, GPS tracking, route optimization, and electronic proof of delivery (ePOD), all of which help streamline operations and enhance efficiency.
As supply chains become more complex and customer expectations rise, mobile logistics will only grow in importance. Therefore, organizations need to adopt best practices in mobile task management to maintain efficiency, reduce costs, and keep customers happy.
Benefits of Mobile Task Management in Logistics
Mobile technology is used to assign, monitor, and track tasks in real time. This includes delivery assignments, pickups, inventory checks, and maintenance scheduling. Devices include smartphones, tablets, handheld scanners, and mobile apps. The benefits include:
Real-Time Tracking and Monitoring: greater visibility into vehicle location, shipment status, and route optimization.
Enhanced Last-Mile Delivery: improvements in routing, customer notification, and ePOD.
Improved Communication: smoother coordination between drivers and managers for quick decision-making and problem-solving.
Best Practices for Mobile Task Management in Logistics
As in any other technology application, mobile task management won’t get off the dime if it doesn’t have user-friendly interfaces. The digital aptitude of your workforce and partners will vary widely, and a nice, clean UI helps reduce training time and increase adoption.
Assuming (correctly) that hackers get smarter by the minute, data security needs to be a top priority in mobile logistics. Secure access, regular updates, and mobile device management policies are needed to effectively safeguard user and enterprise data.
Data analytics is another important aspect of mobile task management. In just one of many examples, real-time data on traffic, vehicle availability, weather conditions, and demand can be fed directly into mobile task management tools built into a transportation management system (TMS). Dispatchers can reassign or adjust tasks instantly based on current conditions. In another, route optimization software sends real-time updates to drivers’ mobile devices, ensuring they always follow the most efficient path.
To optimize mobile logistics, a system should seamlessly integrate with ERP, TMS, and WMS systems to ensure consistency across logistics functions. Devices should also have long battery life and be rugged to ensure uptime under difficult conditions such as delivery operations and outdoor use.
Two Use Case Examples
E-Commerce Company
An e-commerce company uses mobile task management to ensure drivers make timely deliveries, notify customers, and confirm deliveries in real time. Via mobile tracking, customers receive live updates on order status, estimated arrival times, and delay notifications, enhancing transparency and customer satisfaction.
Customizable workflows allow for simple to complex setups. Examples of workflows for logistics operations include start/end of day, specific job types, and emergency situations. Some workflows, such as those for compliance-heavy sectors like hazardous materials, can have up to several hundred tasks.
Digitized workflows and documentation eliminate paper-based processes. Mobile apps use GPS and traffic data to give drivers the most efficient routes, reducing travel time, fuel consumption, and vehicle maintenance.
With mobile logistics, the company enjoys streamlined POD via e-signatures or photo confirmation, minimizing disputes. Mobile devices consolidate delivery details, reducing paperwork so drivers can access all necessary information from a single interface. Planners can also view real-time delivery data from the mobile app and make changes on the fly.
As a result, optimized routes and real-time updates help drivers consistently meet delivery windows, while tracking and live updates foster loyalty. Customizable workflows ensure business processes are followed and all records are digitally logged for compliance and legal audit purposes.
There are also fewer delivery disputes and less time spent verifying deliveries. Lastly, ERP integration with automated invoicing enables faster payment.
Regional Distributor
A regional distributor uses mobile logistics to streamline its fleet operations. Equipped with GPS-enabled tablets, drivers get real-time route updates, delivery instructions, and optimized schedules directly on their devices.
Fleet efficiency is improved as managers can monitor and adjust routes on the go, avoiding delays due to traffic or road closures. Drivers can report status updates, delays, or vehicle issues, allowing managers to adjust plans in real time.
Drivers log key information (fuel consumption, mileage, etc.) onto mobile devices, feeding it into the TMS to help power smarter decisions. The results include reduced fuel costs, increased delivery accuracy, and consistent on-time performance, delighting customers.
Embrace the Future With Optimized Mobile Logistics
With its versatility and flexibility, mobile logistics has become part of the way the world works. The always-on connectivity and ability to share data that powers optimization help improve the efficiency of delivery and transportation operations.
For mobile data management to succeed in logistics, companies need to invest in a system with a user-friendly UI, strong data security and analytical capabilities, and the ability to connect seamlessly with adjacent software (ERP, WMS, TMS, etc.).
Tramm, creators of a world-class supply chain TMS suite, has a powerful driver app that features comprehensive workflow management and ePOD capabilities. Its digital documentation processes allow both shippers and transporters to get rid of clunky paper-based processes.
Customized workflows allow companies to utilize whatever functionality is available on their mobile devices: photos, scanning, Bluetooth, NFC, sign-on-glass, etc. The workflow editor, powered by sophisticated code, can create detailed tasks or automatically present workflows based on job types, customer settings, or if-then functionality.
Companies using external transporters lacking visibility into GPS data can send a Tramm mobile app link to the driver for a single trip, enabling reporting and customer updates. They can also manage the entire trip lifecycle using Tramm’s Transact module. For transporters, ERP integration with ePOD through the Tramm app means invoicing is triggered automatically for faster digital payments.
To learn more about how Tramm can revolutionize your mobile task management in logistics, request a demo today.
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Reducing Operational Complexity With a Unified Logistics Management System
Saying “logistics are complex” may be akin to saying “water is wet,” but the level only seems to be rising. Companies are expanding sales channels, trading partners, vendors, and markets as they seek new opportunities, and each step adds a layer of complexity. In the process, they often pursue a point solution approach, creating a patchwork of technologies that require a heavy IT lift in terms of integration and maintenance.
A logistics management system (LMS, not to be confused with a labor management system) is a technology solution that addresses this issue. It’s a software tool that helps companies manage the flow of goods from production to end customers.
An LMS can help improve efficiency, reduce costs, and provide a better customer experience. It does this by consolidating all logistics operations into one integrated platform. A truly unified LMS can help shippers reduce complexity and improve supply chain resiliency. By coordinating multiple logistics functions within a single system, an LMS eliminates silos and promotes real-time collaboration.
What is a Unified Logistics Management System?
A unified LMS integrates various logistics functions, such as inventory, transportation, and warehouse management. Key features include access to real-time data, automated processes, and end-to-end visibility. By consolidating logistics operations, a unified LMS removes inefficiencies that naturally arise from disparate technologies. The result is improved decision-making and better demand forecasting.
Unification is critical for managing complex, multi-node supply chains under pressure from heightened customer expectations, geopolitical and labor tensions, fluctuating markets, and global sourcing. A unified LMS provides the flexibility and scalability to adapt to new business challenges and opportunities, increasing responsiveness and competitiveness.
The Operational Complexity of Logistics
Managing the flow of goods from origin to customer involves many moving parts. Disparate systems and silos, as noted above, slow down operations and drive inefficiency. This often requires manual intervention to reconcile data across platforms, resulting in errors and delays.
Reliance on manual workflows adds to the operational burden, lowering productivity and increasing the risk of errors. Inventory management, shipping, tracking, and reporting are time-consuming and require coordination across departments, making it difficult to maintain accuracy and efficiency.
The sheer volume of data generated in logistics — customer orders, inventory updates, shipping schedules, etc. — can quickly overwhelm traditional systems. Handling this information load without the proper infrastructure increases complexity and response times, impacting overall supply chain performance.
A Unified LMS: Reducing Operational Complexity
Imagine a centralized platform where all logistics data is stored, providing real-time visibility across operations. This would remove the need to constantly reconcile data across multiple systems. Tracking orders, monitoring shipments, and accessing up-to-date inventory levels would become easier. Real-time data access would also allow logistics managers to make faster, more informed decisions that improve supply chain efficiency.
This type of consolidation reduces errors and eliminates delays caused by manual data entry. Teams no longer need to cross-check information across systems; all stakeholders can access the same accurate data. Greater visibility streamlines coordination among suppliers, warehouse managers, transporters, and customers, leading to faster response times and fewer disruptions.
Streamlining Communication and Collaboration
A unified LMS also enhances internal and external communication by eliminating data silos. This makes it easier to track orders, manage inventory, and resolve issues in real time.
With all logistics operations accessible on a single platform, teams can collaborate more effectively, reduce communication barriers, and increase alignment. This level of coordination improves performance, so every aspect of the logistics process runs smoothly and efficiently.
Workflow Automation
Automating orders, inventory updates, and shipment tracking reduces the need for manual intervention. Automated workflows also help eliminate errors and streamline administrative tasks, freeing up logistics teams to focus on more high-level, strategic activities.
For example, an automated system can trigger the creation of shipping labels, inventory adjustments, and confirmations upon order placement. This ensures that everything is processed rapidly without requiring additional input. Automation helps companies reduce lead times, improve accuracy, and reduce errors in orders and shipping.
Integrated Inventory and Transportation Management
A unified LMS combines inventory and transportation data, optimizing routing while making order fulfillment faster and more accurate. The system can automatically adjust shipments in real time by linking SKU-level inventory data with transportation schedules based on stock availability and order requirements.
Integrated data benefits transportation management. The LMS can track shipment progress, identify bottlenecks, and suggest alternate routes, minimizing delays and reducing fuel consumption. With end-to-end visibility and integrated tools, companies can better sync inventory and shipments, reducing the risk of overstocks or stockouts and lowering transportation costs.
Benefits of a Unified LMS
Centralizing and automating logistics processes leads to faster operations and minimizes disruptions. With a unified LMS, teams can quickly identify bottlenecks, proactively address issues, and optimize resources. This reduces downtime, speeds up deliveries, and improves service levels.
Lower Operational Costs
A unified LMS optimizes resources and improves planning by reducing errors and lowering operating costs. With automated workflows, consolidated data, and the elimination of redundant systems, companies can cut down on overhead and avoid unnecessary delays.
Better Decision-Making with Real-Time Data
One of the greatest advantages of a unified LMS is access to real-time data. With accurate, up-to-date information at their fingertips, managers can make faster, smarter decisions. From adjusting routes to reallocating inventory, real-time data delivers the insights needed to keep operations running smoothly and efficiently.
Improved Customer Satisfaction
With a unified LMS, companies can ensure they’re providing timely, reliable deliveries. Streamlined operations allow them to consistently meet deadlines and reduce transit times, raising CSAT scores. Companies can increase loyalty and sales through improved order fulfillment accuracy and reduced delays.
Overcoming Implementation Challenges
Integrating a unified LMS into an existing logistics environment can present challenges, particularly for companies overly reliant on embedded legacy systems. Connecting the LMS with a transportation management system (TMS), warehouse management system (WMS), enterprise resource planning (ERP), etc., requires careful planning and execution. A staged approach helps ease the transition, allowing teams to adapt while minimizing downtime and service disruptions.
Training and Change Management
The transition requires thorough training and change management so teams become comfortable with the new system. Effective training helps them understand how to use it efficiently, while change management eases the cultural transition to a data-driven approach.
Data Security and Compliance
As logistics increasingly goes digital, data security and regulatory compliance are huge priorities. For instance, a unified LMS helps companies doing business in Europe meet major data privacy regulations such as GDPR. Ensuring that all systems are secure and up to date helps protect sensitive customer and financial data while maintaining trust.
The Impact on Long-Term Business Growth
A unified LMS can scale and adapt to changes in demand, making it a key asset for companies during rapid market changes. As they expand into new markets or roll out product launches, it gives them the flexibility to meet new demands without compromising performance.
Fostering Innovation
A unified LMS reduces complexity, freeing up resources that can be reinvested into innovation. Companies can now pursue emerging technologies like AI-driven analytics, predictive forecasting, and automation, improving supply chain efficiency and creating a competitive advantage.
Competitive Advantage
A simplified, efficient logistics operation makes companies more nimble and responsive to market changes. Optimizing routes, reducing transit times, and improving inventory management all lead to better business outcomes and future positioning.
Playing the Long Game Through Unified Logistics
A unified LMS is essential for reducing operational complexity and increasing supply chain efficiency. By integrating key logistics functions into a single platform, companies can improve communication, streamline workflows, and make smarter, data-driven decisions. This helps foster cost savings, boost customer satisfaction, and improve competitiveness. It also allows them to keep pace with evolving demands in logistics and supply chains while ensuring greater resilience and scalability.
Tramm, an innovative supply chain software firm, has created the first SaaS platform that allows companies to easily manage all owned and third-party transportation assets. Tramm is purpose-built to streamline supply chain operations, acting as a unified LMS by synching data and creating a single source of truth. By eliminating silos and tapping the power of AI-driven insights, Tramm ensures consistency of action across the supply chain.
With its modular, scalable architecture, Tramm’s solution set includes an order management system (OMS), a visibility and control tower module, a global transporter module, a dashboards module, and a driver app. Its platform marries flexibility with optimization, powering a customer-centric approach that delivers measurable results. To learn more about Tramm’s ability to power synchronized logistics and increase supply chain efficiency, request a demo today.
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Smarter Shipping: Leveraging a Supply Chain TMS for Enhanced Business Intelligence
As we’re not yet living in the age of “Star Trek,” where people and things can be transported by breaking down and then reassembling molecules thousands of miles away (Elon Musk: take note), we here on Earth still count on shipping and logistics. By land, sea, and air, massive amounts of cargo are moved every day to keep global commerce humming. And a modern supply chain TMS (transportation management system) is a key technology that helps make it happen more efficiently.
Intelligent shipping combines business intelligence, planning, and execution tools, along with strategy and process, to optimize routing, scheduling, loading, communication, transporter management, etc. There are many primary and secondary benefits, including faster, more accurate deliveries, cost savings, improved customer satisfaction, better driver engagement and retention, and improved inventory management and demand forecasting.
A true supply chain TMS can help you achieve your goal of intelligent shipping by enhancing business intelligence and optimizing all aspects of logistics and transportation.
The Role of Supply Chain Analytics in Global Transport Operations
Supply chain analytics help organizations both keep track of and improve operational performance across various interdependent functions. All of that activity is throwing off tons of data, requiring sophisticated systems to synthesize and analyze, produce insights, and make recommendations. Increasingly, this is done by automating what had been manual processes, such as demand forecasting and route optimization.
The capabilities of supply chain data analytics have advanced significantly in recent years, increasing operational efficiency across all phases of transportation and logistics. For example, modern systems can assess risks associated with everything from geopolitical disruptions and natural disasters to freight capacity and supplier performance. Companies can then develop contingency plans and make better-informed decisions to mitigate these risks.
An advanced supply chain TMS can track KPIs such as the percentage of on-time deliveries, delivery error rate, cost per mile and cost per unit, load utilization percentage, average delivery time, and order cycle time. All of these metrics act as a barometer of business performance and efficiency.
Building Business Intelligence: Supply Chain Analytics Via a Powerful Supply Chain TMS
Tramm, an innovator in supply chain technology, has developed a platform based on the idea that a TMS can only be effective if every aspect of transport management is modeled, integrated, and visible from order inception to final delivery. The end-to-end Tramm TMS platform features route planning and optimization, transporter management, a supply chain control tower, and a powerful mobile app. Comprehensive reporting tools enable strategic planning, and performance analysis and performance management are enhanced via live tempo dashboards, trip scores, and more.
Tramm’s Dashboard Module provides powerful insights built from real-time, integrated external and internal data. Its control tower and visualization module, FleetVision, empowers managers to go from reactive (due to gaps between reported vs. actual performance) to proactive (based on live transportation data). With a better understanding of fleet operations on a granular level, loads are handled more efficiently, freeing up managers to implement performance improvement strategies.
A configurable Order Management module automates order processing, providing detailed visibility into order attributes. Integrated into Tramm TMS for seamless planning and execution, it automatically splits orders based on operational and resource requirements. A client portal allows end customers to capture, manage, and review order status.
Tramm centralizes all supply chain data, improving consistency and accuracy, eliminating discrepancies, and providing a single source of truth. Real-time updates and automated workflows further enhance data reliability, improving decision-making and overall supply chain efficiency.
Three Tactics to Build Business Intelligence through Supply Chain Analytics
To fully leverage the capabilities of a supply chain TMS and enhance business intelligence, companies need to implement specific tactics. Here are three tactics designed to help you achieve these goals, and how Tramm empowers you to do so.
Integrated Supply Chain Analytics
Supply chain analytics need to be woven into every aspect of transportation management. Tramm TMS centralizes data from multiple sources (orders, routes, transporters, etc.), ensuring that critical information is captured and processed in a unified manner.
Tramm eliminates data discrepancies and inconsistencies, creating a reliable, accurate foundation for all decision-making processes. It also provides a comprehensive view of the supply chain, enabling managers to make informed decisions quickly. In addition, internal and external teams have access to the same information, enhancing coordination and cooperation.
Real-Time Data and Insights
Tramm’s TMS and its real-time data processing capabilities allow transport managers to monitor and analyze activities as they happen. Continuous data updates provide a live view from order inception to final delivery, for improved route optimization, tracking, and inventory management.
This capability also allows for proactive identification of bottlenecks and inefficiencies, so managers can quickly implement corrective action and minimize disruptions.
Advanced Reporting and Visualization
Tramm’s supply chain TMS has powerful reporting and visualization tools that turn complex data into actionable insights, helping managers understand and act on key insights effectively.
The platform’s automated reporting on KPIs, such as delivery time, costs, and load utilization, surfaces performance trends and areas for improvement. Tramm’s Dashboard Module translates complex datasets into intuitive graphs, charts, and dashboards to aid decision-making.
Today’s Complex Logistics Call for a Supply Chain TMS That Does More Than Route Shipments
With global freight capacity tightening once again, a volatile market environment, and disruptions the norm, the limited functionality of a legacy TMS isn’t up to the task of managing complex functions across the supply chain.
Tramm TMS leverages the power of advanced analytics, real-time visibility, comprehensive reporting, business intelligence, and performance management tools. With it, organizations can get a better handle on transporter management, improving order flow, optimizing routing, and improving customer satisfaction. To learn how Tramm can transform your supply chain operations, request a demo today.
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How Tramm TMS Enhances Communication Across the Supply Chain
Today’s highly interconnected supply chains are, in effect, massive networks that rely on all the players to do their part. Despite this, inadequate communication often results in lackluster coordination and is a primary chokepoint, leading to any number of failures. That’s why implementing a true supply chain TMS (transportation management system) is a key success factor.
TMS software is one way organizations look to create unified communication among supply chain stakeholders. Unfortunately, most systems today fail to achieve this objective, as they’re cumbersome, inflexible, and out of sync with interdependent pieces of the tech stack.
A lack of integrated communication and collaboration among external and internal supply chain partners ultimately frustrates customers and leads them to jump ship. Throw in all-too-common disruptions — tight capacity, port backups, geopolitical conflicts — and companies with poor supply chain visibility can’t give customers the kind of transparency they’ve come to expect.
This is where Tramm comes in. Tramm is a comprehensive TMS that is purpose-built to streamline supply chain operations within a unified platform approach. By integrating communication, route optimization, order management, and a control tower for real-time visibility, Tramm ups efficiency, reduces costs, and helps improve CSAT scores. All of this addresses critical pain points felt today across logistics management.
In this article, we’ll explore the issues and limitations of TMS systems and how Tramm addresses them by enhancing communication across the supply chain. We’ll unpack how Tramm is built on a simple yet rarely implemented idea: a TMS can only be effective if every aspect of transport management is modeled, integrated, and visible from order inception to final delivery.
Communication: A Key Chokepoint for Complex Supply Chains
In logistics, every operational execution — whether store delivery, inbound DC shipment, or DTC order — touches multiple functional areas: transportation, order management, customer data, and warehouse management. Without a unified communication approach, things can break down quickly, as we’ll illustrate with this hypothetical scenario:
Jessica orders a dress for a friend’s wedding that's four days away, choosing the retailer’s two-day delivery. The OMS confirms her purchase, but an inventory system error shows it as in stock at a nearby store for e-commerce fulfillment when, in reality, it’s sold out. The next day, the same dress is located at a warehouse 500 miles away, and the order is re-routed, adding a day in transit.
Three days after the order was placed, it’s out for delivery, but the truck breaks down on the way. Due to poor fleet visibility, a delivery status update isn’t communicated to Jessica. On top of that, an address change she entered on the e-commerce website goes into the CRM, but this data isn’t synced with the TMS. So, a driver leaves the package at her old address. Jessica, anxiously trying to track her order, contacts customer service, but a lack of synchronization between systems leaves her without answers. The dress finally arrives — a day after the wedding — and a high-value customer is lost.
This unhappy ending demonstrates how vital seamless communication is, given the intricate nature of today's supply chains, where even a minor failure has financial repercussions. Think, for example, of the high cost of customer acquisition vs. retention.
We’ll now look at three specific challenges of supply chain communication faced by organizations today.
Fragmented Systems
Fragmented systems create significant barriers to effective communication. This disconnection leads to the creation of information silos across disparate systems, making it hard for each operations team to access accurate, consistent data. Poor integration hampers their ability to coordinate assets and tasks, increases the likelihood of errors, and reduces operational efficiency.
Inconsistent Data
Inconsistent data poses a major supply chain challenge, as variations in formats and sources lead to bad information and worse decisions. This undermines the reliability of communication, causing confusion and errors. Ultimately, it hampers your ability to coordinate effectively with other functional teams, limiting efficiency and dinging customer satisfaction.
Manual Processes
Manual processes increase the risk of errors and slow down the flow of crucial information. Depending on paper-based methods often causes delays and makes it difficult to maintain accurate, timely communication. This ultimately impacts decision-making and results in poor operational performance.
To quote Strother Martin to Paul Newman as the cruel prison captain in “Cool Hand Luke”: “What we’ve got here is … failure to communicate.” Updates from manual processes, sometimes using Excel sheets, is a recipe for disaster, especially considering the need for real-time data sharing between systems, internal teams, carriers, 3PLs, and customers.
Integrated Communications: Revolutionizing Coordination with Supply Chain TMS
Tramm has developed an innovative TMS solution that integrates supply chain communications in a single powerful, intuitive platform. It ties together order management, route optimization, planning and scheduling, carrier management, a control tower for shipment visibility, and a mobile app with customizable workflows and electronic proof of delivery (ePOD) for driver management.
A true supply chain TMS, Tramm offers broad optimization across many aspects of logistics operations, from order processing to delivery, carrier billing, returns, and exception management. The results are greater efficiency, reduced costs, improved performance (order accuracy, on-time delivery, etc.), and enhanced customer satisfaction.
Tramm’s configurable solution has many automation capabilities for a variety of supply chain functions, including alerts for off-plan events, automated reporting, driver debriefing, and communication via standard tools (WhatsApp, email, SMS) with customers, drivers, and managers.
Here are more details on different aspects of Tramm TMS and what sets it apart from traditional solutions.
Platform Unification
Tramm TMS addresses the problem of fragmented supply chain systems by integrating key functions into a unified, scalable platform. It centralizes data, ensuring consistency, accuracy, and integrated communication. The FleetVision control tower provides real-time visibility into vehicle location and ETAs, route adherence, and load status.
Transportation managers can set up customized, automated workflows to manage drivers and routes via the Tramm mobile app. For instance, it can include detailed instructions such as the level of signature required for each stop, when to scan a code, if a confirmation picture is required, etc.
Information from the app is fed back into the Tramm system for planning, reporting, and performance management purposes. For instance, location data from the driver’s device is compared to the onboard GPS to identify any errors or inconsistencies.
Seamless Data Integration
Tramm TMS centralizes all supply chain data in an accessible, intuitive platform with mobile access. This ensures data consistency and accuracy, eliminates discrepancies, and provides organizations with a single source of truth. Real-time updates and automated workflows further enhance data reliability, improving decision-making and overall supply chain efficiency.
Data usability and accessibility are some of the main benefits. Team members across supply chain functions get access to precise data and analytical insights for improved performance monitoring, planning, and reporting.
Tramm’s platform brings in data from internal as well as external partners (carriers, brokers, freight forwarders, 3PLs, etc.) via APIs. Drivers, managers, planners, and executives all get a unified view via the app to real-time tracking and status information, hours of service remaining, precise delivery locations and pickup requirements, KPIs, and much more.
Automated Supply Chain Accuracy
Tramm TMS alleviates cumbersome manual processes by automating key workflows to reduce reliance on manual data entry and paper-based methods. It streamlines operations with dynamic updates, integrated communication tools, and centralized data management.
Tramm’s rules-based order processing automates things like order splitting based on operational and resource requirements, as well as designated delivery days and windows for end customers, with the option of manual intervention where necessary. Tramm’s dashboard includes automated reporting, analytics, and business intelligence capabilities. This empowers decision-makers with a clear understanding of operations, performance, and growth opportunities.
Jessica’s Story, Reimagined
Now, let’s return to our earlier example of the fictional Jessica and her ill-fated dress order, with Tramm as the hero of the story.
Jessica orders her dress, and Tramm’s OMS confirms her purchase, pulling directly from the retailer’s inventory management system to confirm it’s in stock. Tramm also selects the optimal carrier and delivery window based on the customer’s location and the retailer’s requirements, handing this information off to the TMS for dispatch.
On the promised date, the driver, using the Tramm mobile app, notes Jessica’s delivery preference (side door). The ePOD function notifies the system of a successful dropoff for performance monitoring and reporting. Jessica, meanwhile, having received regular notifications of the order in transit at every scan, is thrilled with the experience (and the dress). She has a blast at the wedding, and the retailer gets a smiley rating from their happy customer.
Yesterday’s TMS Can’t Handle Today’s Exacting Supply Chain Communication Needs
How is it possible to have an optimized, efficient supply chain when internal and external data is siloed, and stakeholder communication sometimes feels like today’s equivalent of cans and strings? Answer: it’s not possible.
This leads to all kinds of negative downstream effects: missed opportunities, time-consuming manual processes to cover system gaps, inadequate reporting, and business intelligence insights, poor visibility into assets and deliveries, increased costs, and dissatisfied customers.
Tramm’s unified suite enables shippers, 3PLs, carriers, and their partners to accurately communicate the intricacies of day-to-day supply chain operations. Through our powerful app, control tower visibility, customizable dashboard, and precision planning capabilities, companies can increase efficiency and optimize execution. Analytics and reporting, including KPI-based internal and external scoring, lead to smarter decisions and better outcomes for customers and businesses.
To learn more about how Tramm can make a difference by unifying your supply chain communications, request a demo today.
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Supply Chain Analytics for Supply Chain Management: Three Tactics To Improve Efficiency
Supply chain analytics is the process of studying historical, transactional, and real-time data in order to uncover ways to improve supply chain efficiency and performance. As such, it is a vital function of any organization involved in the transportation of goods, addressing not only cost management but performance management.
And supply chain management has grown more complex, with frequent disruptive factors the norm, on top of major pandemic shocks that exposed flaws needing strategic resets. In this context, supply chain analytics are called upon more than ever to surface patterns and insights that drive intelligent decisions.
This article will present three key tactics for effectively implementing supply chain analytics, helping companies drive down costs and improve performance.
Modern Supply Chain Management Demands Modern Supply Chain Analytics
To define it further, supply chain analytics pulls in data from throughout the supply chain (procurement, manufacturing, inventory, orders, and distribution) for deep analysis in order to predict and improve performance. This data comes from external (carriers, partners, suppliers) as well as internal (ERP, SCM, TMS, WMS, inventory management, OMS, etc.) sources.
The ability to gain supply chain efficiency by improving data analytics can achieve a number of important business goals. This includes (but is not limited to):
- Minimizing inventory carrying costs
- Optimizing order fulfillment
- Proactively managing material costs
- Avoiding stockouts and overstocks
- Managing suppliers and purchases
Supply chain analytics also empowers businesses to engage in data-driven decision-making in the supply chain that can lower costs and improve resiliency and responsiveness. They can anticipate challenges and adapt to market fluctuations, helping them maintain a competitive edge even as challenges proliferate.
Three Tactics for Effective Implementation of Supply Chain Analytics
In order to receive the full benefit of supply chain analytics, companies need to look at it strategically and implement tactics designed to drive results in supply chain management. Here are three ways to achieve this.
Tactic 1: Integrate Data Across the Entire Supply Chain
The ability to gain a unified view of data across the supply chain is foundational in making supply chain analytics work effectively and glean actionable insights. This requires data feeds, ideally through API integrations, from all internal and external sources.
It’s often easier said than done. Data silos and fragmented systems, unfortunately, are still a thing. Enterprise systems that can’t communicate without IT intervention pose a challenge to integration.
One surefire way to achieve effective data integration is by using a true supply chain TMS that centralizes data from across multiple sources, such as those listed above (orders, shipments, inventory, etc.). A key prerequisite is compatibility with your current tech stack (ERP, WMS, TMS, etc.).
Tramm is a comprehensive TMS that is purpose-built to streamline supply chain operations within a unified platform approach. Its integration capabilities unify data from across the supply chain, creating a single source of truth. Tramm’s consolidated platform helps teams pull together actionable insights based on real-time data. This unified approach eliminates data silos, streamlines processes, and ensures consistency of actions across the supply chain.
Tactic 2: Implement Real-Time Analytics for Proactive Decision-Making
Real-time analytics is the process of analyzing and responding to data as it's generated, with the goal of providing quick insights to help users make better-informed decisions. Conversely, relying on delayed or outdated data acts as a drag on supply chain performance.
It's often used in applications where the timeliness of data is critical, such as in supply chain and logistics. Artificial intelligence and its cousin, machine learning, have added the ability to quickly read, comprehend, and correlate data from across sources, advancing real-time analytical capabilities.
Adopting a TMS with real-time data processing and monitoring capabilities ensures a seamless data flow and communication between systems and stakeholders. For example, Tramm’s FleetVision control tower module provides real-time vehicle tracking through integration with telematics, and status updates. It enables communication with all stakeholders via WhatsApp, SMS, or email for visibility into delivery status, deviations, and reporting.
Tactic 3: Utilize Advanced Analytics for Predictive and Prescriptive Insights
In the context of supply chain management, predictive analytics takes historical, transactional, and real-time data to create models that identify patterns for risks and opportunities. This helps guide decision-making by anticipating specific future events.
Prescriptive analytics takes this process a step further. It pulls together insights gleaned from predictive data analysis to suggest optimal actions, anticipating and solving potential issues before they arise.
This type of advanced capability for supply chain management involves integrating AI and machine learning to drive both predictive and prescriptive analytics. Staff must be adequately trained and processes aligned to take full advantage of these tools for real-time decision-making that drives greater supply chain efficiency.
Tramm’s advanced analytics include both predictive and prescriptive tools that optimize routing, and risk management. Tramm enables businesses to anticipate future challenges and take proactive steps in response. This type of real-time decision-making improves supply chain efficiency and resiliency.
Analytics Power Better Supply Chain Management
In reality, supply chain analytics is what drives supply chain management. The ability to pull in and quickly analyze internal and external data to formulate strategies and inform decisions is a foundational discipline. Mix in a complex global economy and disruptive events, and this capability becomes even more critical.
Tramm gets this, which is why it has developed a comprehensive suite that helps companies address multiple aspects of supply chain management. Its innovative supply chain TMS provides in-depth performance analytics backed by real-time data. Users gain planning and route optimization (Planning and Optimization Module), transporter management (Transact Module), real-time visibility (FleetVision Module) and impactful business insights (Dashboard Module), and much more. To learn more about how Tramm can transform your supply chain management, request a demo today.
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