An integrated supply chain TMS helps make tight partner collaboration and data collection from multiple sources possible so goods flow smoothly, SLAs are hit, and production stays on track.
It’s also a key element in synchronized logistics, a process that businesses lean on to manage multiple complex systems. This involves pulling together and analyzing data from disparate sources, all of which touch the supply chain in some way: transportation management systems (TMS), warehouse management systems (WMS), enterprise resource planning (ERP), and even yard management systems (YMS). Using data analytics, synchronized logistics pulls together insights that can then be applied to various supply chain processes.
In this context, an integrated supply chain TMS can achieve synchronized logistics by enhancing business intelligence and optimizing all aspects of transportation. This, of course, has multiple benefits up and down the supply chain, such as faster inventory turns, better delivery metrics, and improved asset utilization, among others.
An integrated TMS uses advanced business intelligence to optimize logistics and transportation by analyzing large sets of real-time and historical data. It helps identify patterns and inefficiencies, predict delays, and recommend optimal routes. Using predictive analytics to forecast demand can optimize capacity utilization and automate decision-making, such as selecting the most cost-effective carriers or adjusting delivery schedules.
An integrated TMS enables more precise planning, cost control, and supply chain efficiency by incorporating data from ERP, WMSs, and other systems. This helps companies improve planning and execution, reduce delays, and respond quickly to disruptions. Using AI-powered data analytics, businesses can fine-tune their operations and keep costs in check.
As the need for real-time supply chain visibility grows, the role of an integrated supply chain TMS becomes even more critical. Its ability to synchronize logistics and provide actionable insights helps companies stay competitive in an increasingly dynamic market.
What is an Integrated TMS in the Supply Chain?
An integrated TMS is a comprehensive platform designed to streamline the core functions of supply chain management: planning, execution, and optimization of transportation activities. It helps businesses plan efficient routes, execute shipments, and optimize delivery schedules to reduce costs and improve performance.
It also helps meet heightened performance expectations by providing visibility and agility across the supply chain. Unlike a traditional TMS with limited connectivity, an integrated TMS hooks into multiple complementary software systems. Creating a cohesive information flow across the supply chain enables more informed decision-making and better cross-functional collaboration. Businesses benefit from real-time tracking, updates, and greater visibility into logistics operations.
The Importance of Real-Time Supply Chain Management
Customers in both B2B and B2C are demanding faster delivery times, more accurate ETAs, tight delivery windows, and real-time updates on order status. Call it the “Amazon effect,” driven by the higher service level expectations created by the mega e-commerce company turned logistics powerhouse. Especially in a tighter economy, there is little margin for error in terms of costs, the balance sheet, and customer churn.
Real-time supply chain management involves continuously monitoring and managing supply chain activities as they happen. This is where synchronized logistics comes into the picture. Real-time data from integrated systems provides immediate visibility into inventory, shipment status, and fulfillment operations. This allows businesses to make quick, informed decisions, optimize routes, and adjust to changing conditions. The result is increased efficiency, cost savings, and improved customer service.
Key benefits of real-time supply chain management include:
Quick response to disruptions: Real-time supply chain management enables businesses to respond swiftly to issues like traffic, port congestion, or weather delays. With immediate access to updated data, they can quickly adjust routes, reschedule shipments, and notify customers, minimizing delays and maintaining operational efficiency.
Optimized route planning: Real-time data from TMSs allows businesses to dynamically optimize routes based on current conditions such as traffic or road closures. This reduces transit times, improves fuel efficiency, and enhances on-time delivery rates, leading to cost savings and improved KPIs.
Improved customer satisfaction: Accurate real-time tracking ensures customers receive up-to-date information on shipment status, including greater accuracy in delivery estimates. This transparency and proactive communication build trust and loyalty by enhancing customer experience (CX), helping companies exceed delivery expectations, and improving customer satisfaction.
Core Features of an Integrated TMS That Supports Synchronized Logistics
An integrated supply chain TMS offers a wide array of features designed to improve supply chain management and logistics flow:
Real-Time Tracking and Visibility
A supply chain TMS allows you to monitor each shipment from order to delivery by providing continuous updates on shipment location, inventory status, and delivery progress. This level of transparency allows you to quickly address potential issues (delays, misrouting, breakdowns) before they escalate. The system’s ability to provide real-time views into supply chain flow improves accountability and efficiency.
Advanced Data Analytics
Integrated TMS platforms use predictive analytics to anticipate delays, optimize routes, and improve decision-making. Predictive and even prescriptive insights allow businesses to proactively avoid disruptions and refine logistics strategy.
Automation and Collaboration
Automation tools facilitate freight scheduling, real-time communication with carriers, and stakeholder collaboration. This reduces manual intervention and enables teams to focus on higher-value tasks.
Seamless Integration
An integrated TMS connects with other systems to synchronize supply chain operations. This ensures data flows smoothly between departments, teams, and partners, helping streamline processes and reduce delays.
Overcoming Common Supply Chain Challenges with Integrated TMS
An integrated TMS helps businesses address several common supply chain challenges:
Reducing delays and inefficiencies: Real-time updates allow companies to anticipate and avoid delays. With real-time visibility, businesses can reroute shipments or adjust schedules to minimize disruptions.
Improving demand forecasting and inventory management: Data generated by a TMS helps logistics planners maintain lean inventories while still meeting customer demand. With accurate, up-to-date information on shipment status and inventory levels, they can more closely align supply with demand, reducing the risk of stockouts or overstocking.
Adapting to market changes: Market volatility and changes in consumer behavior can disrupt supply chains. An integrated TMS helps businesses become agile through real-time adjustments to routes, carriers, or schedules in response to changing conditions.
The Role of Data in Synchronized Logistics
Data is the backbone of synchronized logistics. An integrated TMS collects, processes, and analyzes vast amounts of data to drive more informed decision-making.
A TMS provides real-time data, enabling better decision-making in procurement, route optimization, and warehouse management. Accurate, timely information helps businesses be more proactive and improve overall efficiency.
Many advanced TMS platforms incorporate AI and machine learning algorithms to predict risks, optimize freight rates, and automate repetitive tasks. These technologies enhance the system’s ability to make real-time adjustments, delivering improved operational efficiency and reduced costs.
By leveraging real-time data, businesses can provide more accurate information to customers about shipment status, improving transparency and loyalty. Data-driven synchronized logistics enhances CX by ensuring timely deliveries and proactive communication.
Choosing the Right Integrated TMS for Your Business
Some attributes of an integrated TMS include its intuitive UI, which makes it easy for nontechnical users to manage both owned and contracted transportation assets. This includes streamlining aspects of transportation management, such as contracts and payments.
Scalability is another important feature, as well as a cloud architecture and ease of integration with other systems through API connections. A supply chain TMS should also be customizable and rules-based, adaptable to prioritize the execution of last-mile delivery, international shipping, or retail replenishment. Mobile workflows, master data attributes, exception management, self-reporting, and business intelligence should all be easily configurable based on your business needs.
The importance of provider reliability cannot be overstated. Look for a company that offers robust customer support, ongoing training, and regular system updates to address evolving industry and business needs. This is a recipe for long-term success, giving you the ability to maximize system capabilities.
An Integrated TMS: Creating the Future of Supply Chain Efficiency
An integrated supply chain TMS plays a pivotal role in powering synchronized logistics so businesses can streamline operations and respond in real time to supply chain challenges. Consolidating data from multiple systems enhances visibility, optimizes routes, and minimizes disruptions. Companies can make informed decisions, improve delivery performance, and reduce costs through advanced analytics and automation. These next-generation systems ensure a more agile, efficient, and customer-centric supply chain.
Tramm TMS is the first SaaS platform using advanced technology to enable companies to easily manage all transportation assets, both owned and third-party, from the first mile to the last mile.
It is purpose-built to streamline supply chain operations, synching data to create a single source of truth. By eliminating data silos and tapping the power of AI-driven insights, Tramm streamlines processes and ensures a consistency of action across the supply chain.
With its modular, scalable architecture, Tramm’s solution set includes an order management system (OMS), a visibility and control tower module, a global transporter module, a dashboards module, and a driver app. Its platform marries flexibility with optimization, powering a customer-centric approach that delivers measurable results. To learn more about Tramm’s ability to power synchronized logistics and increase supply chain efficiency in your organization, request a demo today.
Related Resources
Why Real-Time Data is Crucial for Optimizing Transport Operations
Transport operations the world over work hand-in-glove with manufacturing to power the world economy. Millions of tons of goods are moved daily by land (truck and train), sea, and air across vast distances to enable international trade and commerce.
The importance of data in transport operations cannot be overstated. It empowers companies to make better decisions, run more efficiently, send and receive shipments on time and (hopefully) reduce costs in the process.
Real-time data, in particular, plays a critical role in optimizing transportation operations. When run through analytical engines, it fuels up-to-the-minute insights into vehicle and container locations, traffic and weather conditions, and many other factors, enabling dynamic adjustments.
Data Provides Quantitative Insight into Complex Transportation Operations
Real-time data is defined as information that is delivered and processed immediately upon collection, allowing for quick decisions based on events as they happen. This type of data is particularly important in industries like global transport and logistics, where conditions affecting transit times are constantly changing.
Traditional data management relies on historical information from the prior day, week, month, quarter, or year. As such, companies employ various analytical methods to develop forecast models on which business decisions are based. Having access to real-time data significantly augments and enhances traditional data management, as it provides a view of actual conditions, activities, and transportation flows.
Tackling the Complexities of Managing Transport Operations
You may have heard that managing transport operations, especially those involving the movement of freight, is incredibly complex. And you would be right. Whether operating a private fleet, dedicated transport, or using third-party carriers, managing booking, routing, scheduling, loading, unloading, maintenance, etc., while keeping within budget is challenging.
Considering all these moving pieces, the high costs, and how business success relies on successful transport execution, the ability to access real-time data becomes that much more critical. Here are some of the key benefits.
- Enhanced decision-making: by leveraging real-time data analytics, transport operations managers have access to the latest information for faster, more accurate decision-making. From the ability to do dynamic routing and scheduling to load optimisation and asset utilization, there are all kinds of benefits that accrue.
- Improved operational efficiency: By enabling real-time tracking and monitoring of shipments, transport managers get instant visibility. Optimized routing and scheduling reduce fuel consumption and improves on-time delivery performance, lowering costs and improving service reliability.
- Increased visibility: Stakeholders such as shippers, customers and logistics partners can access up-to-the-minute information on transit times, ETAs, service disruptions, and performance vs. plan. This transparency improves customer satisfaction and aids in continuous improvement planning.
- Proactive issue management: Through early detection and alerting to potential disruptions, transportation managers can quickly enact contingency plans, setting in motion alternative routes and backup carriers to resolve issues before they escalate.
Real-Time Data in Action: How It Transforms Transport Operations
By leveraging real-time data, fleet managers go from being reactive and contending with potential gaps in information between reported vs. actual activity to being proactive and equipped with meaningful information that helps them improve performance.
Real-time data analytics is the fuel behind Tramm. An innovative transportation management system (TMS), Tramm’s suite features planning and route optimisation, transporter management, real-time visibility, and actionable business insights. It helps fleet managers elevate their operations internally and for customers.
Real-Time Vehicle Tracking and Status Updates
Tramm’s FleetVision module leverages real-time data from both onboard GPS and a proprietary driver app to continually track the location of every vehicle in the network. Users can also monitor how trips, loads, and shipment status are progressing vs. plan, get a live look at operational tempo, and automatically issue alerts on any plan deviations.
By monitoring every activity and status in real time, Tramm helps logistics and fleet managers make fast, informed decisions, adjusting routes to avoid delays while improving overall fleet efficiency.
Dynamic Route Optimisation
Tramm’s Route Optimization and Planning module dynamically adjusts routes based on its ability to monitor a range of factors. This allows for a continuous recalibration of delivery schedules and routes, making your transportation plan a model of efficiency and cost-effectiveness.
The system provides immediate feedback on things like running behind on a delivery window or a potential product-vehicle or vehicle-site mismatch. Managers are also notified in real time about vehicle utilization status. By continuously displaying these types of key insights, Tramm helps reduce fuel consumption, minimize delays, and optimize resource allocation.
Real-Time Performance Analytics
Tramm’s Dashboard module integrates real-time data analytics to offer comprehensive insights into network performance. Logistics and transportation managers can view live performance metrics, such as delivery times, operational flow, vehicle bunching, utilization rates, and schedule adherence.
Through powerful analytics, Tramm lets managers identify trends, pinpoint inefficiencies, and implement data-driven strategies to enhance operational performance. They are now empowered to respond swiftly, improving overall network reliability.
In Dynamic Transport Operations, Data Is the Differentiator
A hyper-connected supply chain, with shippers, carriers, freight forwarders, and fleet managers all dependent upon one another, needs real-time data to create a single source of operational truth. It is a true difference-maker, separating successful, highly efficient operations from those struggling to maintain SLAs and KPIs.
Each component of Tramm’s integrated TMS suite utilizes the power of real-time data to drive performance gains in managing transport operations:
- FleetVision Module: Provides live tracking of the planned vs. actual status on vehicles and loads, plus performance analysis, live predictive ETAs, and comprehensive exception management via a control tower view.
- Dashboard Module: A comprehensive data analytics/reporting tool that allows for analysis and data manipulation of the planned versus actual and historical data in the system to help you hit SLAs and drive continuous improvement.
- Mobile App: Provides real-time driver job assignments and updates plus ePOD (proof of delivery) and customizable operational workflow management on the go.
- Order Management: Rules-based order processing automates things like order splitting based on operational and resource requirements, designated delivery days and windows.
- Route Optimization: Handles complex routing scenarios and accounts for the details of each variable, like rules and constraints to accurately reflect actual operations.
- Transact: An easier way to manage loads, Transact allocates carriers based on preset rules and provides visibility into status, while automatically applying complex tariffs.
A Key Capability For Optimizing Transport Operations
Real-time data drives smarter, faster decision-making, improved efficiency, and greater supply chain visibility. It can help you stay competitive and address market challenges and disruptions as they arise.
Tramm’s innovative platform provides powerful capabilities that can transform your fleet operations into a leaner, more responsive, and performance-driven network. Request a demo today!
Sustainable Logistics: How Optimized Routing Can Reduce Your Carbon Footprint
The world of logistics and transportation cannot afford to slow down, and the trend toward sustainable logistics is working hard to catch up. Demand for shipping and delivery services is only increasing in a fast-moving, interconnected global economy. But with this growth comes greater pollution levels from vehicles and logistics networks.
For this reason, it shouldn’t be surprising that 75% of logistics companies have a focus on sustainability, according to a May 2024 survey by the Germany-based Logistics Hall of Fame. A majority of respondents rated the risk of financial loss due to climate change as “medium to high.”
This is why major efforts are underway to reduce trucking-generated pollution by implementing a sustainable logistics program. These include efforts to optimize routing, grow alternative fuel fleets, increase the use of automation, enforce stricter emissions standards, and ramp up intermodal transportation.
Optimized routing, in particular, has emerged as a powerful tool to not only reduce transportation costs but also significantly minimize carbon emissions, making logistics operations more sustainable.
The Environmental Impact of Logistics
Transportation contributes more than a third of all CO2 emissions globally, with nearly two-thirds of that coming from trucking, according to the International Energy Agency (IEA). In addition, transportation relies on petroleum products for nearly 91% of its energy, down just 3.5 percentage points from the early 1970s.
Excessive fuel usage in everything from long-haul trucking to last-mile delivery, traffic congestion, and poorly planned routes contribute to higher CO2 emissions. At the same time, regulatory pressure and consumer demand for more sustainable business practices are forcing companies to adapt.
The Basics of Route Optimization
Route optimization tools use advanced algorithms and predictive analytics, parsing historical and real-time data to identify the most efficient delivery routes. Factors taken into account include traffic conditions, weather, vehicle capacity, delivery windows, and road restrictions.
Many routing tools within a transportation management system (TMS) also include load optimization capabilities, enabling companies to maximize their available freight capacity and improve key metrics like revenue per mile, cost per delivery, and fleet utilization.
State-of-the-art route optimization tools employ dynamic multi-day route planning and scheduling across trucking modes, everything from LTL, TL, middle mile, last mile, private fleet and dedicated transportation services.
Reducing Fuel Consumption and Carbon Emissions
As route optimization enables companies to reduce the number of miles driven, an immediate, tangible benefit is a significant saving on fuel consumption.
These tools also allow drivers to avoid areas of traffic congestion, helping to improve on-time delivery performance. This not only reduces truck dwell time and, thus, tailpipe emissions, but also increases customer satisfaction.
By optimizing load capacity, companies can put fewer trucks on the road, further reducing fuel usage and emissions — further driving sustainable logistics.
The Role of Real-Time Data in Sustainable Routing
Access to real-time data on traffic, weather, and road conditions allows for dynamic rerouting to avoid delays and minimize emissions. Traffic data can come from GPS systems and platforms like Google Maps or Waze for information on congestion, accidents, and road closures.
Weather data from apps like The Weather Channel or OpenWeatherMap provide updates on conditions (thunderstorms, high wind, fog, snow) that might affect a trip, rerouting if necessary. Telematics and sensors take in data on vehicle location, speed, fuel usage, and status from onboard systems or fleet management software.
Updates from order management systems (OMS) on delivery windows and customer availability also become part of the routing equation, as does data on weight or height restrictions and road closures from transportation departments. Routing software also tracks fuel efficiency and vehicle performance, reducing environmental impact.
Other Benefits of Route Optimization
In addition to reduced fuel consumption and lower operating costs, route optimization enables faster, more reliable deliveries, improving customer relationships and fostering loyalty.
Optimized routing also helps companies meet their environmental goals through sustainable logistics. This includes compliance with government regulations and qualification for certifications such as LEED, ISO14001, and SmartWay.
Route Smarter, Stay Greener
Route optimization improves logistics efficiency and plays a crucial role in reducing carbon emissions. An investment in this technology helps drive both sustainability and competitiveness in a business climate that increasingly values environmental responsibility. By embracing sustainable logistics practices through the use of these tools, companies can reach their goals while driving down costs through efficiency gains.
Tramm, an innovator in supply chain technology, has developed an end-to-end TMS platform that combines route planning, load building, transporter management, a supply chain control tower, and a powerful mobile app. With this end-to-end approach, Tramm has solved the problem of fragmented supply chain systems by integrating key functions into a unified, scalable platform.
Tramm’s Planning and Optimization Module handles complex routing environments, accounting for variables such as rules and constraints that accurately reflect on-the-ground transport operations. It allows users to easily adapt their plans based on changing needs, including “what if” visualization and scenarios that enable real-time adjustments. A load builder/stackability app lets them automatically plan loads that are tightly synced with capacity and route optimization.
To find out how Tramm’s unified approach can drive transportation efficiency and cost savings while helping you realize sustainability goals, request a demo today.
Supply Chain Analytics for Supply Chain Management: Three Tactics To Improve Efficiency
Supply chain analytics is the process of studying historical, transactional, and real-time data in order to uncover ways to improve supply chain efficiency and performance. As such, it is a vital function of any organization involved in the transportation of goods, addressing not only cost management but performance management.
And supply chain management has grown more complex, with frequent disruptive factors the norm, on top of major pandemic shocks that exposed flaws needing strategic resets. In this context, supply chain analytics are called upon more than ever to surface patterns and insights that drive intelligent decisions.
This article will present three key tactics for effectively implementing supply chain analytics, helping companies drive down costs and improve performance.
Modern Supply Chain Management Demands Modern Supply Chain Analytics
To define it further, supply chain analytics pulls in data from throughout the supply chain (procurement, manufacturing, inventory, orders, and distribution) for deep analysis in order to predict and improve performance. This data comes from external (carriers, partners, suppliers) as well as internal (ERP, SCM, TMS, WMS, inventory management, OMS, etc.) sources.
The ability to gain supply chain efficiency by improving data analytics can achieve a number of important business goals. This includes (but is not limited to):
- Minimizing inventory carrying costs
- Optimizing order fulfillment
- Proactively managing material costs
- Avoiding stockouts and overstocks
- Managing suppliers and purchases
Supply chain analytics also empowers businesses to engage in data-driven decision-making in the supply chain that can lower costs and improve resiliency and responsiveness. They can anticipate challenges and adapt to market fluctuations, helping them maintain a competitive edge even as challenges proliferate.
Three Tactics for Effective Implementation of Supply Chain Analytics
In order to receive the full benefit of supply chain analytics, companies need to look at it strategically and implement tactics designed to drive results in supply chain management. Here are three ways to achieve this.
Tactic 1: Integrate Data Across the Entire Supply Chain
The ability to gain a unified view of data across the supply chain is foundational in making supply chain analytics work effectively and glean actionable insights. This requires data feeds, ideally through API integrations, from all internal and external sources.
It’s often easier said than done. Data silos and fragmented systems, unfortunately, are still a thing. Enterprise systems that can’t communicate without IT intervention pose a challenge to integration.
One surefire way to achieve effective data integration is by using a true supply chain TMS that centralizes data from across multiple sources, such as those listed above (orders, shipments, inventory, etc.). A key prerequisite is compatibility with your current tech stack (ERP, WMS, TMS, etc.).
Tramm is a comprehensive TMS that is purpose-built to streamline supply chain operations within a unified platform approach. Its integration capabilities unify data from across the supply chain, creating a single source of truth. Tramm’s consolidated platform helps teams pull together actionable insights based on real-time data. This unified approach eliminates data silos, streamlines processes, and ensures consistency of actions across the supply chain.
Tactic 2: Implement Real-Time Analytics for Proactive Decision-Making
Real-time analytics is the process of analyzing and responding to data as it's generated, with the goal of providing quick insights to help users make better-informed decisions. Conversely, relying on delayed or outdated data acts as a drag on supply chain performance.
It's often used in applications where the timeliness of data is critical, such as in supply chain and logistics. Artificial intelligence and its cousin, machine learning, have added the ability to quickly read, comprehend, and correlate data from across sources, advancing real-time analytical capabilities.
Adopting a TMS with real-time data processing and monitoring capabilities ensures a seamless data flow and communication between systems and stakeholders. For example, Tramm’s FleetVision control tower module provides real-time vehicle tracking through integration with telematics, and status updates. It enables communication with all stakeholders via WhatsApp, SMS, or email for visibility into delivery status, deviations, and reporting.
Tactic 3: Utilize Advanced Analytics for Predictive and Prescriptive Insights
In the context of supply chain management, predictive analytics takes historical, transactional, and real-time data to create models that identify patterns for risks and opportunities. This helps guide decision-making by anticipating specific future events.
Prescriptive analytics takes this process a step further. It pulls together insights gleaned from predictive data analysis to suggest optimal actions, anticipating and solving potential issues before they arise.
This type of advanced capability for supply chain management involves integrating AI and machine learning to drive both predictive and prescriptive analytics. Staff must be adequately trained and processes aligned to take full advantage of these tools for real-time decision-making that drives greater supply chain efficiency.
Tramm’s advanced analytics include both predictive and prescriptive tools that optimize routing, and risk management. Tramm enables businesses to anticipate future challenges and take proactive steps in response. This type of real-time decision-making improves supply chain efficiency and resiliency.
Analytics Power Better Supply Chain Management
In reality, supply chain analytics is what drives supply chain management. The ability to pull in and quickly analyze internal and external data to formulate strategies and inform decisions is a foundational discipline. Mix in a complex global economy and disruptive events, and this capability becomes even more critical.
Tramm gets this, which is why it has developed a comprehensive suite that helps companies address multiple aspects of supply chain management. Its innovative supply chain TMS provides in-depth performance analytics backed by real-time data. Users gain planning and route optimization (Planning and Optimization Module), transporter management (Transact Module), real-time visibility (FleetVision Module) and impactful business insights (Dashboard Module), and much more. To learn more about how Tramm can transform your supply chain management, request a demo today.
Best Practices for Task Management in Mobile Logistics
It’s hard to imagine the world before everyone had a smartphone in their pocket, yet the mobile era is actually just 30 years old (give or take). In particular, mobile technology continues to transform logistics operations by enhancing flexibility, accuracy, and visibility.
Mobile logistics involves using mobile technology and applications to manage, monitor, and optimize logistics through real-time communication, tracking, and data exchange. Elements include mobile task management, GPS tracking, route optimization, and electronic proof of delivery (ePOD), all of which help streamline operations and enhance efficiency.
As supply chains become more complex and customer expectations rise, mobile logistics will only grow in importance. Therefore, organizations need to adopt best practices in mobile task management to maintain efficiency, reduce costs, and keep customers happy.
Benefits of Mobile Task Management in Logistics
Mobile technology is used to assign, monitor, and track tasks in real time. This includes delivery assignments, pickups, inventory checks, and maintenance scheduling. Devices include smartphones, tablets, handheld scanners, and mobile apps. The benefits include:
Real-Time Tracking and Monitoring: greater visibility into vehicle location, shipment status, and route optimization.
Enhanced Last-Mile Delivery: improvements in routing, customer notification, and ePOD.
Improved Communication: smoother coordination between drivers and managers for quick decision-making and problem-solving.
Best Practices for Mobile Task Management in Logistics
As in any other technology application, mobile task management won’t get off the dime if it doesn’t have user-friendly interfaces. The digital aptitude of your workforce and partners will vary widely, and a nice, clean UI helps reduce training time and increase adoption.
Assuming (correctly) that hackers get smarter by the minute, data security needs to be a top priority in mobile logistics. Secure access, regular updates, and mobile device management policies are needed to effectively safeguard user and enterprise data.
Data analytics is another important aspect of mobile task management. In just one of many examples, real-time data on traffic, vehicle availability, weather conditions, and demand can be fed directly into mobile task management tools built into a transportation management system (TMS). Dispatchers can reassign or adjust tasks instantly based on current conditions. In another, route optimization software sends real-time updates to drivers’ mobile devices, ensuring they always follow the most efficient path.
To optimize mobile logistics, a system should seamlessly integrate with ERP, TMS, and WMS systems to ensure consistency across logistics functions. Devices should also have long battery life and be rugged to ensure uptime under difficult conditions such as delivery operations and outdoor use.
Two Use Case Examples
E-Commerce Company
An e-commerce company uses mobile task management to ensure drivers make timely deliveries, notify customers, and confirm deliveries in real time. Via mobile tracking, customers receive live updates on order status, estimated arrival times, and delay notifications, enhancing transparency and customer satisfaction.
Customizable workflows allow for simple to complex setups. Examples of workflows for logistics operations include start/end of day, specific job types, and emergency situations. Some workflows, such as those for compliance-heavy sectors like hazardous materials, can have up to several hundred tasks.
Digitized workflows and documentation eliminate paper-based processes. Mobile apps use GPS and traffic data to give drivers the most efficient routes, reducing travel time, fuel consumption, and vehicle maintenance.
With mobile logistics, the company enjoys streamlined POD via e-signatures or photo confirmation, minimizing disputes. Mobile devices consolidate delivery details, reducing paperwork so drivers can access all necessary information from a single interface. Planners can also view real-time delivery data from the mobile app and make changes on the fly.
As a result, optimized routes and real-time updates help drivers consistently meet delivery windows, while tracking and live updates foster loyalty. Customizable workflows ensure business processes are followed and all records are digitally logged for compliance and legal audit purposes.
There are also fewer delivery disputes and less time spent verifying deliveries. Lastly, ERP integration with automated invoicing enables faster payment.
Regional Distributor
A regional distributor uses mobile logistics to streamline its fleet operations. Equipped with GPS-enabled tablets, drivers get real-time route updates, delivery instructions, and optimized schedules directly on their devices.
Fleet efficiency is improved as managers can monitor and adjust routes on the go, avoiding delays due to traffic or road closures. Drivers can report status updates, delays, or vehicle issues, allowing managers to adjust plans in real time.
Drivers log key information (fuel consumption, mileage, etc.) onto mobile devices, feeding it into the TMS to help power smarter decisions. The results include reduced fuel costs, increased delivery accuracy, and consistent on-time performance, delighting customers.
Embrace the Future With Optimized Mobile Logistics
With its versatility and flexibility, mobile logistics has become part of the way the world works. The always-on connectivity and ability to share data that powers optimization help improve the efficiency of delivery and transportation operations.
For mobile data management to succeed in logistics, companies need to invest in a system with a user-friendly UI, strong data security and analytical capabilities, and the ability to connect seamlessly with adjacent software (ERP, WMS, TMS, etc.).
Tramm, creators of a world-class supply chain TMS suite, has a powerful driver app that features comprehensive workflow management and ePOD capabilities. Its digital documentation processes allow both shippers and transporters to get rid of clunky paper-based processes.
Customized workflows allow companies to utilize whatever functionality is available on their mobile devices: photos, scanning, Bluetooth, NFC, sign-on-glass, etc. The workflow editor, powered by sophisticated code, can create detailed tasks or automatically present workflows based on job types, customer settings, or if-then functionality.
Companies using external transporters lacking visibility into GPS data can send a Tramm mobile app link to the driver for a single trip, enabling reporting and customer updates. They can also manage the entire trip lifecycle using Tramm’s Transact module. For transporters, ERP integration with ePOD through the Tramm app means invoicing is triggered automatically for faster digital payments.
To learn more about how Tramm can revolutionize your mobile task management in logistics, request a demo today.